TERMS & CONDITIONS
The Christmas, New Year’s Eve and New Year's Day events are organized by the Sheraton Lisboa Hotel & Spa, located in Rua Latino Coelho, 1, 1069-025 Lisboa.
1. Buy Online
1. 1.1. To make purchases, you must choose the desired experience and choose the respective date, register by filling out the “finalize purchase” form, as well as follow all the steps of the purchase so that it is successfully completed.
1. 1.2. The Client must make sure that all data relating to address, email and telephone number are correct.
1. 1.3. Whenever a purchase is made, an email will be sent to the customer confirming the purchase.
2. Cancellations
2. 1.1. For cancellations, the User must call the Sheraton Lisboa Hotel & Spa.
2. 1.2. Cancellations are refundable up to 72 hours prior to the event date. After 72 hours, cancellations are non-refundable.
2. 1.3. Sheraton Lisboa Hotel & Spa reserves the right to cancel events due to restrictions of COVID-19, if unable to provide services. In this case, a full refund will be issued to customers.
3. Price and Payment
3.1.Prices
Product prices include all applicable taxes and can be updated at any time by the Sheraton Lisboa Hotel & Spa.
3.2. Payment
Payment can be made via Credit Card, MB Way or ATM.