CANCELLATIONS AND FEES POLICY
Portarossa has a management policy to charge a deposit for bookings over 5 people.
We ask that any cancellation to your reservation be made no less than 6 hours prior. For no shows or late cancellations, you will be subject to fee of 10€ per person that will be applied to the credit card on file.
that will be applied to the credit card on file.
Every reservation is made with Stripe Account, click for more information.
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PAYMENT AND STRIPE ACCOUNT
Portarossa is responsible for informing consumers that a third party, Stripe, Inc., was hired to carry out and control the processing of the acquisition of the services provided by Portarossa;
Portarossa and Stripe, Inc., are obligated to handle any personal data supplied by the client in full compliance with the applicable law;
The charge will be deducted only in case of a no-show or if the reservation is cancelled less than 6h00 hours before the date;
Portarossa will supply receipts or invoices of the services provided to consumers;
DATA AND RULES
The data is supplied by the client and shall not be shared by Portarossa.
By supplying this information, clients are authorizing Portarossa to use their data (ID and payment information), accepting the rules anticipated in this document, and allowing Portarossa to share the information with third parties with the purpose of completing and satisfying their request;
Portarossa is not responsible for any loss or improper use of the payment information by third parties.