Terms & Conditions

The OASIS is a space managed by the Sheraton Lisboa Hotel & Spa, Rua Latino Coelho, 1, 1069-025 Lisboa.

1. Access Conditions
1.1. Within the scope of COVID-19, the Sheraton Lisboa Hotel & Spa has implemented all health and safety measures, according to the recommendations of the National Health Authority

2. Reservations
2.1. Delay Time: The delay time allowed by OASIS is of 15 minutes and any check-in after this time must be communicated by telephone, by the customer to the restaurant. Otherwise, the table can be assigned to another reservation.
2.2. Booking Duration: In order to ensure the best experience, we appreciate that reservation holders arrive on time, as it may not be possible to postpone the next booking.
2.3. Table allocation: Unfortunately, we cannot guarantee specific tables and seats, however leave your comment registered and our team will do their best to satisfy your requests.
2.4. Groups: Groups of more than 6 people will be subject to confirmation by the OASIS team
2.5. Last minute changes: Any changes to the original booking request are the responsibility of the customer.