TERMS AND CONDITIONS
Reservations
Due to the high number of requests, we appreciate that any delay of more than 15 minutes is communicated to us by telephone so that we can try to guarantee your reservation. If not, your table will be allocated to another reservation.
Assignment of tables
Unfortunately, due to space capacity, we cannot guarantee specific tables or seats, however, you can leave your notes in the reservation and we will try to satisfy your request.
Special Requests
Leave it in the reservation notes if you have any special requests – these requests are subject to confirmation by the restaurant.
Please note that we do not accept drinks or food from outside the restaurant.
Cancellation Policy
Da Noi has a reservation management policy to apply fees for no-shows.
When making a reservation at Da Noi, and in order to guarantee the reservation, it is mandatory to enter credit card details under the conditions set out in this document.
During this process no debit will be made.
Da Noi states that all reservations can be canceled without any payment of any cost up to 12 hours before the meal. After this period, a fee of €20 per person will be charged if the customer does not show up or does not cancel the reservation more than 12 hours in advance.
Changing the reservation date can be made at the client’s request, always depending on the availability of the restaurant.
Admission
Please note that we do not accept children under the age of 6 and cannot accommodate trolleys or suitcases
PAYMENT AND STRIPE ACCOUNT
Da Noi is responsible for informing consumers that a third party, Stripe, Inc., was hired to carry out and control the processing of the acquisition of the services provided by Da Noi;
Da Noi and Stripe, Inc., are obligated to handle any personal data supplied by the client in full compliance with the applicable law;
The charge will be deducted only in case of a no-show or if the reservation is cancelled less than 12h hours before the date;
Da Noi will supply receipts or invoices of the services provided to consumers;
DATA AND RULES
The data is supplied by the client and shall not be shared by Da Noi
By supplying this information, clients are authorizing Da Noi to use their data (ID and payment information), accepting the rules anticipated in this document, and allowing Da Noi to share the information with third parties with the purpose of completing and satisfying their request;
Da Noi is not responsible for any loss or improper use of the payment information by third parties.